24/7 police call-out — 07981 527693
Dr Alan Blacker & Co. CIC — Turning Law Into JusticeJAFLAS
Menu

Good to know

Frequently asked questions.

Clear answers about our people, funding and the way we work.

How do I know that you are the right consulting agency for me?

Because we provide services from the broadest range of people at the top of their profession, all who are willing to work on a pro bono — free or after-the-event basis, so you either only cover the disbursements like experts fees and court costs (if you can't gain full fee remission). Our professionals are able to provide initial advice for free. We are a community interest company that is driven by success, not financial reward. All our recovered fees and costs go to sustain this free service for the vulnerable. All our experts have an impeccable reputation, are highly experienced, able to deliver high-quality advice, agile and comfortable in a courtroom setting, and fully qualified and licensed to provide Money and Pensions Service advice.

How are you funded?

Over ninety per cent of our funding comes from voluntary subscriptions, memberships and donations. Without this vital income, we could not operate. All our recovered fees and costs go to sustain this free service for the vulnerable. We work on many different types of after the event funding, from conditional fee agreements, damages based agreements and a whole lot more. In litigation cases, if we win, we recover the bulk of our costs from the other side. We also recover our costs from public funds and from insurance policies, but our main objective is to provide free advice and support and recovering costs is low down on our priorities. Your exposure and risk will be our highest priority and we will keep both eyes on the financial side of your matter from day one.

I am really desperate and I need help yesterday

This is a common feature of our work — don't worry! We will help you get things into perspective and if we can help you will quickly feel in control again. Our expert professionals are all used to working under extremes of pressure. Once we start helping you will be provided with a long term strategy and options with up to the minute advice and opinion as your matter develops. We are with you every step of the way.

How do I know I am getting great service?

As well as our own board of trustees who meet regularly to discuss your case progress, our experts have their own quality control processes. You can bring your concerns to our attention or theirs by telephone, email or letter and we will respond either the same or the next day. We also provide a comprehensive complaint and grievance procedure and your case is fully insured.

Standing credentials

Working to PQASSO quality standards

A Disability Confident advice service

Our clients are surveyed at the end of their case or instruction

100% of clients surveyed in the last year are Extremely Satisfied

More than eleven thousand happy clients

4678 subscribers to our mailing list and 6593 LinkedIn followers, independently verified.

Ready to take the next step?